Contact the Audited Casinos Canada team
The premise of auditedonlinecasinoscanada.com is that published RTP figures should be traceable to an actual third-party audit, not to self-reporting by the operator. Our team examines the audit documentation for every casino we cover, and we are available to discuss that process with anyone who has questions about how we interpret those records.
Write to us at the address shown at the foot of this page if you have found an audit figure we appear to have cited incorrectly, a testing-laboratory credential we may have misread, or a scoring decision you believe was made on incomplete information. We treat every substantive message seriously and respond to confirmed errors promptly.
The scope of what our editorial team handles is limited to the editorial domain: the criteria we apply to assess an audit's credibility, the conclusions we draw from it, and the text we publish about a casino's certification history. We do not handle matters within a casino's operational domain.
Problems with your casino account — delayed payments, promotional disputes, verification document issues, or access to transaction records — should be directed to that casino's customer-support team. Those teams exist precisely to handle account-level concerns; our editorial office is not equipped to do so and has no access to any operator's systems.
Questions about the personal data you have provided to this site — what we hold, how we use it, and how to request its removal — can be submitted through the same editorial contact address. We aim to honour data requests within the timeframe specified by Canadian privacy law.
Email [email protected].
The Audited Casinos Canada Privacy Policy explains what happens to anything you send us, and the Terms cover use of the site.